1. Introduction
We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at https://defesio.com/contact.
When you use our mobile application (the “Tefesio or any other Apps”) and related services (the “Services”), you trust us with your personal data. We take your privacy seriously and aim to clearly explain:
- What information we collect
- How we use it
- Your rights regarding your personal data
By using our Services, you agree to this policy. If you do not agree, please discontinue use of our Services immediately.
This privacy policy applies to all information collected through our Services, including the App, as well as any related services, sales, marketing, or events.
2. Information We Collect
We collect and store the following personal information from you:
- Name
- Phone Number
- Email Address
Purpose of Data Collection
The collection of this information is essential for the proper functioning of our application. Without providing these details, you will not be able to access or use the core features of our App.
3. How We Use Your Information
Your personal information is used solely for the following purposes:
- Account creation and authentication
- Providing necessary notifications and communication
- Ensuring a secure and personalized user experience
- Managing user accounts, including tracking billing and payments
- Enforcing our terms, conditions, and policies
- Complying with legal and regulatory requirements
- Fraud prevention and security monitoring
- Providing user support and responding to inquiries
We process your data based on legitimate business interests, contract fulfillment, compliance with legal obligations, and/or your consent.
4. Subscription & Account Management Policy
Before accessing the App to send encrypted SMS messages, users must subscribe to a monthly or annual auto-renewable plan. After successful subscription, users can register or log in. Only logged-in users can send SMS messages.
Account Deletion
Users may request account deletion at any time. However, account deletion is permanent and will result in the loss of any active subscription. A confirmation email will be sent, and users must confirm via email before the account is permanently removed. Defesio is not responsible for accidental deletions.
Password Recovery
If you forget your password, you can reset it via the “Forgot Password” option on the login page. Follow the instructions sent to your registered email to regain access.
5. Payment Processing & Subscription Renewal
Our application offers monthly and annual auto-renewable subscriptions, which are processed through Apple and their third-party payment integration system.
- Billing & Renewals: Your subscription will be charged to your Apple ID account at purchase confirmation and will automatically renew unless cancelled at least 24 hours before the current period ends.
- Cancellation: You can manage or cancel your subscription anytime through your Apple ID account settings.
- Refunds: All refund requests must be handled directly through Apple, as we do not process payments or issue refunds.
6. SMS Communications & Data Responsibility
You may opt-in to receive text messages by submitting your mobile number and confirming your subscription. By opting in, you agree to receive automated marketing messages at the phone number provided.
- Message frequency varies.
- Consent is not a condition of purchase.
- Message and data rates may apply.
- Opt-out anytime by replying STOP.
- Request more information by replying HELP.
Responsibility for Sent & Received Messages
Once an SMS message is sent or received through our App, Defesio has no control over it. The recipient of the message is solely responsible for keeping their data safe.
- We do not store or retain messages after they are sent.
- The security and privacy of received messages depend on the recipient.
- Users must ensure their device is secure to prevent unauthorized access to their messages.
- If you receive an SMS message through our platform, it is your responsibility to protect it from unauthorized access or disclosure.
Defesio is not liable for any security breaches, unauthorized access, or misuse of messages once they are received on a user’s device.
7. Cookies & Tracking Technologies
We may use cookies and similar tracking technologies to collect and store information. Details about how we use these technologies and how you can refuse certain cookies are available in our Cookie Policy.
Opting Out of Email Marketing
You can unsubscribe from marketing emails anytime by clicking the unsubscribe link in the emails or by contacting us. However, you may still receive service-related emails necessary for account administration.
8. Data Security & User Responsibility
We implement appropriate technical and organizational security measures to protect your personal data. However, no transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Once messages are sent through our application, they are automatically deleted from our system. We do not store or retain any message data after it is transmitted.
Since we do not control message storage on your device, it is your responsibility to keep your phone secure to prevent unauthorized access to your messages and personal data.
9. Do-Not-Track (DNT) Features
Currently, there is no standard for recognizing Do-Not-Track (DNT) browser signals. Therefore, we do not respond to DNT signals. If a standard is adopted, we will update this policy accordingly.
10. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to request access to your data.
- The right to request deletion of your personal data.
- The right to opt-out of personal data sales (we do not sell data).
To exercise these rights, contact us at info@defesio.com.
11. Policy Updates & Contact Information
We may update this privacy policy from time to time. We encourage you to review it periodically.
For any questions regarding this Privacy & Payment Policy, contact us at:
📧 Email: info@defesio.com
🌍 Website: https://defesio.com